FAQs

When making clothes, sustainability focuses on the environmental impact that the materials, dyes, and manufacturing processes have. The goals of sustainable fashion is to use efficient and minimal natural resources and to ensure that all materials are organic or recycled. Many clothing manufacturers use toxic dyes and animal byproducts. Our clothing material is 100% organic/recycled and our dyes Oeko-Tex, GOTS, and Vegan. Organic cotton uses less water and no fertilizers or pesticides during production. Sustainable clothing doesn't only help the planet, it is also keeping your skin chemical-free.

Clothing cannot be truly sustainable without also being ethical and vice-versa. If workers are not making a fair wage or have healthy working conditions then the clothing is not sustainable for humanity, even if the materials are sustainable. If the clothing is not sustainable, toxic dyes and chemicals can harm the workers who are making or printing the clothing. Sustainability and ethicality work together to ensure that your clothing isn't harming humanity or the Earth. At Earth to Kiki, our mission is to bring sustainable and ethical fashion trends to eCommerce.

Please read our descriptions for detailed sizing information. We include the size guide from our manufacturer. NOTE: For an oversized look, we recommend sizing up to a larger size. Some of our photos display the model wearing an oversized fit. Details will be in each product description.

We sincerely apologize if your order was incorrect or arrived damaged. Please message us as soon as possible with photos of the damaged or incorrect product, as well as your order number and any other relevant details about your order. Our team will promptly get back to you with a solution!

As soon as your item is ready to be shipped, we will send you the tracking link. Let us know if you have any questions regarding production time, shipping, or anything else!

If your package cannot be located, please reach out to us and we will do our best to locate it. If your package is marked as delivered, please contact the shipping carrier for further assistance. If the carrier has officially declared the package lost, then we are able to offer a refund or replacement. Unfortunately, we are not responsible for orders that have been marked delivered.